Privacy Policy

Our clinic (hereinafter referred to as "our clinic") considers it an important responsibility to properly protect the personal information of patients and users, and will handle personal information in accordance with the following policy.

 

1. Collection of personal information

Our hospital collects personal information to the extent necessary for medical treatment, nursing, administrative processing, reservation reception, and other operations.

The main collection occasions are as follows:

• When applying for or visiting a doctor under insurance or self-paid medical treatment

• When making reservations for health checkups, vaccinations, etc.

• When using the inquiry or reservation form

• Accounting work, credit card payments, etc.

 

2. Purpose of use of personal information

• The collected personal information will be used for the following purposes:

• Provision of medical examinations, treatment, and medical services (including insurance-covered and self-paid medical treatment)

• Medical insurance administration and medical fee claim related work

• Accounting and settlement operations (including insurance-covered and self-paid medical treatment)

• Work related to health checkups, vaccinations, etc.

• Responding to inquiries and reservations

• Analysis and improvement for improving service quality

• To those who request it, we will send you information via email, LINE, etc. (medical information, campaign information, etc.)

• Academic research and case studies (limited to formats that do not identify individuals)

• Other purposes of use that are clearly stated to patients in advance

 

3. Provision of personal information to third parties

Our hospital will not provide personal information to third parties without the patient's consent, except in the following cases:

• When required by law

• When submitting to a medical insurer for medical fee claims

• When it is necessary to protect the life or body of a patient in an emergency

 

4. Safety management of personal information

Our hospital will take appropriate safety management measures to prevent the leakage, loss, falsification, and unauthorized access of personal information.

 

5. Disclosure, correction, and suspension of use of personal information

If a patient requests disclosure, correction, or suspension of use of their personal information, we will respond promptly in accordance with the law.

 

6. Compliance with Laws and Regulations and Improvement

Our hospital complies with the Personal Information Protection Act and medical-related laws and regulations, and will review this privacy policy as appropriate and strive to improve it.

 

7. Contact Information

For inquiries regarding the handling of personal information, please contact us at the address below.

[Clinic name] Immune Clinic Nihonbashi
[Address] 2-8-1 Nihonbashi, Chuo-ku, Tokyo 103-0027 Tokyo Nihonbashi Tower Annex B2F
[TEL] 03-5542-1293
[Email address] info@immunus-cl.com